947ph Privacy Policy – How We Handle Your Personal Information

Who We Are and How to Contact Us

This Privacy Policy applies to 947ph, an online gaming platform accessible at 947ph.vu. 947ph is the data controller responsible for the personal information collected from players who register and use the platform.

If you have any questions about this Privacy Policy, want to exercise your data rights, or wish to report a privacy concern, you can contact the 947ph data team at:

[email protected]

We aim to respond to all privacy-related enquiries within a reasonable timeframe. For requests involving access to or deletion of personal data, we may need to verify your identity before acting on the request.

What Personal Data We Collect

947ph collects personal data in the following categories, depending on how you interact with the platform:

Information You Provide Directly

• Full legal name and date of birth (required for account registration and KYC verification)
• Mobile number and email address (for account access, OTP verification, and communications)
• Government-issued ID details submitted during identity verification
• Payment account details for processing deposits and withdrawals in PHP (e.g., GCash account number, Maya account number, or Philippine bank account details)

Information Collected Automatically

• Device type, operating system, and browser information when you access 947ph
• IP address and general location data (country/region level)
• Session data including login times, pages visited, and gameplay activity
• Transaction records including deposit amounts, withdrawal requests, and bet history

How We Use Your Personal Data

947ph uses the personal data we collect for the following purposes:

• Account management: creating and maintaining your 947ph account, verifying your identity, and enabling you to log in securely.
• Transaction processing: handling deposits and withdrawals in PHP, maintaining transaction records, and processing any applicable winnings or refunds.
• Platform security: detecting and preventing fraud, unauthorised account access, collusion, and other prohibited conduct described in the Terms & Conditions.
• Legal compliance: meeting our obligations under applicable Philippine law, including anti-money laundering requirements and data protection legislation.
• Customer support: responding to your enquiries, resolving disputes, and providing assistance with account or transaction issues.
• Platform improvement: analysing aggregated usage data (not individually identifiable) to improve the performance and features of the 947ph platform.
• Communications: sending you account-related notifications such as transaction confirmations, OTP messages, and policy updates. We will only send promotional communications if you have opted in to receive them.

947ph does not use your personal data for purposes incompatible with those described above without first obtaining your separate consent.

How We Share Your Data

947ph does not sell your personal information. We may share your data with the following categories of third parties where necessary:

Payment Service Providers

When you make a deposit or withdrawal, your payment details are shared with the relevant payment processor (such as the operator of the e-wallet or banking service you use). These providers process your payment data under their own privacy policies and security standards. 947ph only provides the minimum data required to complete the transaction.

Identity Verification Services

For KYC verification, your identity documents may be processed by a third-party verification service. This is a standard security measure used to confirm that withdrawal requests are being made by the verified account holder.

Legal and Regulatory Disclosure

947ph may disclose personal data to law enforcement, courts, or regulatory bodies if required by applicable Philippine law, court order, or where we reasonably believe disclosure is necessary to protect the safety of players or investigate fraudulent activity.

Service Providers

We may use trusted third-party service providers (such as cloud hosting or analytics tools) to operate and improve the platform. These providers are only permitted to process your data on our instructions and are bound by data protection obligations.

Cookies and Tracking

947ph uses cookies and similar tracking technologies on the platform to support the following functions:

• Essential cookies: required for the platform to function, including maintaining your login session and remembering your account preferences. These cannot be disabled without affecting platform functionality.
• Security cookies: used to detect suspicious activity, manage session timeouts, and protect your account from unauthorised access.
• Analytics cookies: used in aggregate form to understand how players use the platform, which pages are most visited, and where technical issues occur. This data is not linked to individual players in a way that identifies them personally.

You can manage cookie settings through your browser. Note that disabling essential cookies will affect your ability to log in and use the platform normally. 947ph does not use advertising or third-party marketing cookies.

Data Security

947ph takes data security seriously and implements appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction.

Key security measures in place on 947ph include:

• SSL encryption for all data transmitted between your device and the 947ph platform
• OTP (one-time password) verification for sensitive account actions including withdrawals
• Secure, access-controlled storage for personal and financial data
• Regular security monitoring to detect and respond to suspicious account activity

While we maintain strong security practices, no system is completely immune to risk. You also play a role in protecting your account — keep your password and OTP codes private, and contact support immediately if you suspect your account has been compromised.

Your Rights as a Data Subject

Under applicable Philippine data protection law, you have the following rights in relation to your personal data held by 947ph:

• Access: You can request a copy of the personal data 947ph holds about you.
• Correction: If your personal data is inaccurate or outdated, you can request that it be corrected.
• Erasure: You can request that your personal data be deleted, subject to our legal obligations to retain certain records (such as transaction history required under applicable law).
• Object: You can object to processing of your personal data for purposes other than those strictly necessary to provide the service.
• Portability: You can request your personal data in a structured, commonly used format.
• Withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing prior to withdrawal.

To exercise any of these rights, contact the 947ph support team at [email protected]. We may require identity verification before acting on your request.

Data Retention

947ph retains your personal data for as long as your account is active and for a period thereafter as required to meet legal, regulatory, and dispute resolution obligations. Specific retention periods for different data types are outlined in the table in Section 2 of this Policy.

When data is no longer required and retention obligations have been met, it is securely deleted or anonymised in a way that prevents re-identification.

If you close your 947ph account, we will retain certain records for the minimum period required by applicable law before deletion is carried out.

Minors

947ph is strictly for players aged 21 and above. We do not knowingly collect personal data from anyone under the age of 21. If you are a parent or guardian and believe that a minor has registered an account on 947ph, please contact our support team immediately. Upon confirmation, the account will be closed and the minor's data will be deleted in accordance with this Policy.

Updates to This Privacy Policy

947ph may update this Privacy Policy from time to time to reflect changes in the platform, our data practices, or applicable law. When updates are made, the revised policy will be posted on this page with a new effective date.

For updates that materially change how your personal data is used, we will notify registered players through their registered contact details or via a visible notice on the platform. Your continued use of 947ph after a policy update constitutes acceptance of the revised Privacy Policy.

If you have questions or concerns about any update to this Policy, please contact us at [email protected] before continuing to use the platform.